Oprah: I feel you have a connection with people, just as I have a connection with my audience.
Ralph: Yes, I’ve always said that. Sometimes when I walk into one of my own stores, I look at the display and say, “This looks so good—I want to buy it.” Yet other times I walk in and the displays and mannequins will be all wrong, and I don’t want to buy anything. When a customer walks into a store, she’s looking for inspiration. So I’m tuned in to people, and I care about what they need and who they are. Where do they go on vacation? Who are their families? What do they value?
I’ve lived through dreaming and not having, and I’ve lived through having. The basics are still getting up in the morning and feeling good about yourself—I don’t care how rich you are.